So, after talking to the 3rd person who is the “manager,” they still refuse to remedy the situation — all I’m asking for is the full upgrade discount of $150. I think it’s reasonable and fair considering the situation, so I opened a complaint with the FCC and BBB.
If you ever have a complaint, here are 2 reference links:
BBB: http://bbb.org/
FCC: http://esupport.fcc.gov/complaints.htm
Waiting for the callback.
Sprint finally caves in, I got my $150 « Financial Freedumb and Brownie
September 24, 2010 at 3:05 pm
[...] finally, after filing a report with the BBB and FTC, I got my additional $75. Was it worth it? I think so…it really only took me in total an hour [...]